Last Updated: October 29, 2026
If you have questions about our products, orders, payments, shipping, returns, refunds or other matters relating to our online store, please contact us using the information below.
Company Information
Store Name: nomxa
Company Name: Chili World ApS
CVR Number: 38949373
Registered Address:
Bibliotekvej 53B, 1.
2650 Hvidovre
Denmark
Customer Service Email:
Customer Service
Our customer service team can assist with matters including:
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Product information and questions;
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Order status and order-related inquiries;
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Payment questions;
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Shipping and delivery;
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Tracking information;
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Returns and exchanges;
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Refund requests;
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Damaged or defective products;
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Incorrect or missing items; and
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Other questions concerning your purchase.
For order-related inquiries, please include your order number and the email address used when placing the order whenever possible.
Order Inquiries
If you have a question regarding an existing order, please contact:
Email: support@nomxa.shop
Please include your order number and a brief description of your request.
Returns and Refunds
For information concerning returns, cancellations and refunds, please review our Return and Refund Policy.
If you need assistance with a return or refund, please contact:
Email: support@nomxa.shop
Please contact us before sending a product back so that we can provide or confirm the applicable return instructions and return address.
Please do not send products to an address unless that address has been provided or confirmed for your return.
Shipping and Delivery Questions
For questions concerning shipping, delivery, tracking, lost packages or damaged shipments, please contact:
Email: support@nomxa.shop
Where applicable, please provide your order number and tracking number so that we can review the shipment.
For additional information, please review our Shipping and Delivery Policy.
Payment Questions
Available payment methods are displayed during checkout.
If you have a question concerning payment for an existing order, please contact:
Email: support@nomxa.shop
Please include your order number where applicable.
For additional information, please review our Payment Policy.
Privacy Questions
For questions concerning personal information, privacy, cookies or applicable data protection rights, please contact:
Email: support@nomxa.shop
Additional information about our privacy practices is available in our Privacy Policy.
Contact Details
Store Name: nomxa
Legal Company Name: Chili World ApS
CVR Number: 38949373
Registered Address:
Bibliotekvej 53B, 1.
2650 Hvidovre
Denmark
Email: support@nomxa.shop
We aim to respond to customer inquiries within a reasonable period.